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FAQ

Do you have a money back guarantee?

We are confident you will like our products so if this is your first order and you aren’t happy with the product please contact our customer service within the first 30 days of your order and we will offer you a refund. We trust our customers and we hope you feel the same way about us. We just ask that you ship the product back to us.

I haven’t used any of your products before what do you recommend?

We recommend starting off with our Jasmine & Neroli Facial Care line. Our Facial Cleanser will gently remove the dirt and debris from the day and set a healthy foundation. The lightly-scented Facial Moisturizer will nourish and protect and for a boost of nutrients, apply three to four drops of the Facial Serum. This is truly the secret to healthy, clear, glowing skin. If you’re looking to make the switch to natural deodorant, try ours! This is the signature product that launched Page Ashbury and we’re confident you’ll love it!

When will my order ship? When will they arrive?

Orders are shipped within two business days and usually arrive within two to five business days within the U.S and Canada. We send tracking numbers for all our shipments so you can check on the status of any order.

Do you offer free shipping?

Yes, we offer free shipping on any order of $50 or more.

Do you offer international shipping?

Yes we do! our international shipping fees are $30. Please note we do not cover taxes and duties.

Are your products tested on animals?

As animal-lovers and pet owners, we do not test our products on animals and are vehemently against the practice.

All Page Ashbury products smell incredible. What kind of fragrances do you use?

Of our existing products and products soon to be offered, none were contrived to smell a particular way. Our main priority was to use effective botanical ingredients to deliver results and the herbaceous and subtle scents were a mere bonus!

Are Page Ashbury products vegan?

All Page Ashbury products, excluding our natural deodorant, is vegan. This is because our deodorant uses beeswax as an ingredient.

Are Page Ashbury products unisex?

Absolutely! We keep in mind the preferences of both genders when formulating our products, which is why our offerings are focused around light textures and subtle, natural scents.

Why do many Page Ashbury products come in amber bottles?

We chose these uniform amber bottles not only for the look of our brand, but also because they protect our precious ingredients. Our products contain carrier and essential oils that are very sensitive to sunlight and dark glass such as amber helps protect them against that. Please be wary when you purchase natural products with clear glass bottles as they can oxidize, deteriorate and lose their beneficial therapeutic properties over time.

How long before my product expires? Do you use synthetic preservatives?

On many of our products, you will find a “Use within X months” symbol, indicating the numerical month the product should last after opening. We do not use any synthetic preservatives commonly found in conventional personal care products. We do use natural preservatives such as Vitamin E and Grapefruit Seed Extract, as these are proven to be effective antimicrobial agents.

When will Page Ashbury introduce additional scents for the Deodorant?

Hang on tight! We are working hard to bring you three more scents by Summer 2016! The new scents include: Sage + Sweet Lemon, Lavender + Sandalwood, and our signature Neroli + Jasmine blend.

I have a sensitivity to baking soda, can I use the Page Ashbury deodorant?

Our baking soda-based natural deodorant has been tested on individuals with sensitive skin without adverse effects. This is because it also includes many emollient ingredients such as shea butter and coconut oil which are extremely nourishing. To err on the side of safety, we are in the process of creating a Baking Soda-Free formula which will be available Summer 2016!

Does the Page Ashbury deodorant go on smoothly and clearly?

As our deodorant uses beeswax as a main ingredient, you will find that it generally takes 1-2 seconds of warming up on your skin for the best effect. That said, it does roll on completely smoothly and clearly.

Will the Page Ashbury deodorant stop me from sweating?

Since our deodorant is not an “antiperspirant”, it will not stop you from sweating. What it will do is prevent you from smelling unpleasant when you do sweat. Antiperspirants rely on aluminum chloride to cause cells in your sweat ducts to swell and block sweat from escaping. Scary, right? Sweating is a natural way for your body to detox, so let it!

Will the Page Ashbury deodorant stain my white shirts?

Quite the opposite, as a matter of fact! Conventional antiperspirant -- designed to prevent sweat -- is often the cause of these unsightly stains. Our natural deodorant will not stain your clothes in any manner!